Privacy Policy

Last updated: 31 December 2025

On Point Creative (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal details such as your name, business name, email address, phone number, and other contact details
• Enquiry information you provide through contact forms, booking forms, or lead forms
• Website usage data, including IP address, browser type, device information, pages visited, and time spent on our website
• Marketing and advertising data, including interactions with Google Ads or other advertising platforms

We only collect personal information that is reasonably necessary for our business functions and activities.

2. How We Collect Information

We collect information in the following ways:

• When you submit a form or enquiry on our website
• When you contact us directly via email or phone
• When you interact with our website, including through cookies and analytics tools
• Through third-party platforms such as Google Ads, Google Analytics, or social media advertising

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide our services
• Communicate with you about your project or request
• Improve our website, services, and user experience
• Monitor and analyse website performance and traffic
• Deliver relevant marketing or advertising content
• Meet legal and regulatory requirements

We do not sell, rent, or trade your personal information.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and contractors who assist us in operating our business (such as website hosting, analytics, or marketing platforms)
• Third-party tools including Google, Meta, or similar platforms for advertising and analytics purposes
• Regulatory authorities or legal entities where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

5. Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. Cookies may collect anonymous information such as:

• Pages visited
• Time spent on pages
• Browser and device information

You can choose to disable cookies through your browser settings; however, this may affect website functionality.

6. Google Advertising and Tracking

We may use Google Ads, Google Analytics, and related tools to measure performance and deliver relevant advertising. These platforms may collect information about your interactions with our website.

Google may use cookies or device identifiers to serve ads based on your visits to this and other websites. You can manage your advertising preferences through Google’s Ad Settings.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure systems, access controls, and reputable third-party platforms.

While we strive to protect your information, no method of transmission over the internet is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

On Point Creative
Email: connect@onpointcreativent.com.au
Website: https://onpointcreative.au/

This Privacy Policy is intended to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).